The company has also reset PIN numbers for all prepaid customers after the exposure of 850,000 accounts. It's also offering its Account Takeover Protection service to protect postpaid customers, which is designed to protect consumers from having their accounts ported out and stolen. To those affected, T-Mobile is offering free access to McAfee's ID Theft Protection Service for two years and advanced spam-blocking. It's also in the process of attempting to reach all the affected former and prospective customers. T-Mobile says it's contacted nearly all the affected customers and that those it believes weren't affected will see a banner on their online account login page notifying them. KPMG will review T-Mobile's security policies to identify gaps and areas that need to be improved. T-Mobile said it's tasked Mandiant with developing a strategic plan to boost its overall cybersecurity operations. As a result, the company says, it's confident the customer data isn't at risk of being stolen again by different cybercriminals. If you are a customer on Mint Mobile, T-Mobile, or Google Fi who experienced a similar situation around this data breach, please get in contact with 9to5Google.In its statement, T-Mobile said its investigation, conducted with the help of Mandiant, identified how the attacker gained entry to its servers, vulnerabilities it's since closed. Mint Mobile has yet to publicly comment on these reports, and was unable to provide a statement for this story. Like Google Fi, Mint Mobile relies on T-Mobile for its network coverage. That breach was said to affect up to 37 million customers, but T-Mobile, and also Google, have said that personal data was not accessed. The other common thread is the timing, which was right in line with the larger T-Mobile data breach that the carrier disclosed on January 19. After confirming that your account has been hacked, lets recover it: You can. One common thread throughout these Mint Mobile stories as well as the Google Fi case was Coinbase, a crypto wallet app that was targeted as a part of the attack. Recover Your Account If You Cant Access the Email or Mobile Number on the. ![]() Multiple reports also mentioned that rebooting their phone (and/or cycling data) restored access to their phone number, as the affected Google Fi customer also noted. This was possible because the customers themselves did not have access to their phone numbers, and the attackers could receive their SMS messages including two-factor authentication codes. One Mint customer claims to have lost $15,000 worth of cryptocurrency from the attacker. MGM Resorts, Walgreens, T - Mobile, and many others have been hacked by thieves who stole sensitive data from tens of millions of people.32 Most. A 'bad actor' stole personal information from approximately 37 million T-Mobile customers in a November data. Some users noticed their phones lose cell connection followed by notifications that their email and/or Coinbase accounts had been compromised. In latest T-Mobile hack, 37 million customers have personal data stolen, company says. 1:09 A 'bad actor' stole personal information from approximately 37 million T-Mobile customers in a November data breach, the company said on Thursday. ![]() While that user was able to regain control over their accounts before any damage could be done, some Mint Mobile customers were hit by the same sort of attack and some lost thousands of dollars as a result.Īt least five different Mint Mobile customers went to Reddit between late December and early January claiming that their phone numbers were briefly hijacked. ![]() The advanced attack was then confirmed by Google in an email to this affected customer, though it’s still unclear if anyone else on Google Fi had a similar experience.Īround the same time as that January 1 attack, though, several Mint Mobile customers saw a similar hijacking of their phone numbers for a brief period of time, but they weren’t so lucky as the Fi customer. As it turns out, the same thing also happened to several Mint Mobile customers who temporarily lost their phone numbers around the same time period.Įarlier this week we detailed the story of one Google Fi customer who saw their online accounts being hacked in real-time, only to find out the reason why was because their phone number had somehow been transferred to an attacker, sending their SMS messages to the attacker. Earlier this month T-Mobile disclosed a security breach that also affected Google Fi, and in the case of one customer it also seemed to lead to several hacked accounts and a hijacked phone number.
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